The returned goods/products will be checked with the invoice together and the products should be in the good condition and warranty period. The packaging should be also in original conditional in original container as received. If the products has been damaged by the customer during the warranty period, we will not refund to customer. Every product from Home D Light Online Trading have 1 year warranty. Home D Light Online Trading will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the products is in good condition, customer will receive their refund within 14 working days after the confirmation. And also, shipping fee should pay by customer and we will issue refund with the shipping fee.
Please return your products to the following address: DSP MANAGEMENT & SOLUTIONS SDN BHD 46, Jalan Kledang Utara, Kawasan Perindustrian Chandan Raya, 31450 Menglembu, Ipoh, Perak, Malaysia If you have any doubts or question about refund or return? Please do not hesitate contact us at email@example.com or Whatsapp us at +601120727060. Thanks.